Feelin - AI sales advisor for plastic surgery clinics
Feelin goes into every deal with every patient in your CRM instead of you - and where the team fell short, it creates the task to put it right.
It stops your sales team from losing your money
Where money leaks in plastic surgery clinics
The first enquiry arrives on WhatsApp or Instagram at night and is answered the next afternoon, when the patient has already booked elsewhere
The coordinator quotes a price range before understanding what the patient actually wants and by when
The consultation happens, the surgeon is liked, and nobody follows up - the date is never confirmed
You cannot see which coordinators fill the surgical calendar and which ones only book consultations
Patients travelling in for a procedure ask about the stay, the recovery window and the follow-up visit and get answers in three separate messages over two days
After the procedure nobody calls about the review, the follow-up or the second stage, so an obvious next step never happens
How Feelin works
Every night Feelin reads what happened in your CRM - calls, chats and deal history - and returns six things.
1
Sales team review
2
Individual review of every salesperson
3
Client base review
4
Focus: today's task list for the sales manager
5
CRM autofill
6
Chat with your CRM data
Front desk review
Reviews the whole team at once: response time on enquiries, where patients drop off before the consultation, and what to fix in the script.
You see the whole picture, not scattered numbers
Coordinator review
Goes through every enquiry of each coordinator and builds a profile - who fills the surgical calendar and who stops at booking consultations.
And you fill more of the same calendar
Patient base review
Reviews every enquiry: was the goal and the timeline established, was the price question handled properly, where the patient went quiet.
For every patient - what to say to confirm the date
Focus
A daily task list for the clinic manager - which consultations to follow up, which patients are cooling and who to coach.
You know what to do right now
CRM autofill
Feelin fills patient deal fields by itself, creates follow-up tasks after consultations and keeps track of them.
Takes the admin work off your coordinators
Chat
Ask any question about enquiries and booked procedures and get an answer built on your own CRM data.
In minutes, not hours
What Feelin checks in plastic surgery clinics
Examples of the criteria the negotiation is scored against - alongside the 25 that apply to any sales conversation.
Establishing the goal, the timeline and travel arrangements before quoting anything
Handling the price question by moving the patient to a consultation with the surgeon
Following up after the consultation until a date is confirmed
How it sounds in plastic surgery clinics
Short fragments of real conversations: what the patient says, how the team answers and what Feelin marks in that exact spot.
«How much is this procedure?»
Sales team
Sends a price range
What Feelin marks
The goal, the timeline and the travel plan were never asked - a price was quoted before there was anything to price
«I am flying in for two weeks in October»
Sales team
Says: let us know when you arrive
What Feelin marks
A dated travel window is the strongest buying signal there is, and no consultation slot was offered against it
«I want to think it over after the consultation»
Sales team
Waits for the patient to call back
What Feelin marks
No follow-up date was agreed after a completed consultation - the warmest stage of the funnel was left unattended
What you get
Every enquiry and consultation conversation scored against 25 criteria
A review of every consultation that never turned into a booked date
A daily action list for the clinic manager - which patients to call back today
Feelin fills in the CRM itself, on Kommo and Bitrix24
Starting numbers for this niche
Typical deal value
$7,000
Typical margin
55%
These are the values the return calculator on the pricing page starts from for plastic surgery clinics, in USD. Put your own numbers in to see your case.
Questions we get asked
Which CRMs does Feelin work with?
Kommo and Bitrix24. Feelin connects to your account and reads the deals, calls and chats that are already there - nothing has to be moved anywhere.
What exactly does Feelin review?
Every call and written conversation attached to a deal, against 25 negotiation criteria - and it names the specific place where the deal was lost.
Do we have to change how the team works?
No. Feelin reads what is already in the CRM and writes tasks back into it, so the team keeps working in the same system.
Who is this for?
For the owner and the sales manager: one shows where money is being left on the table, the other gets a list of what to fix today.
Our enquiries come mostly through Instagram and WhatsApp. Can those be reviewed?
Yes. Feelin reviews written conversations the same way as calls - it shows the reply delay, the questions that were never asked and the consultations that were never followed up.
See it on your own deals
Leave your details and we will show how Feelin reviews the sales team of plastic surgery clinics - on your CRM and your own conversations.
See how Feelin reviews your sales team
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We will get back to you within one working day through the details you left. In the meantime, have a look at the other industries we cover.